Returns & Exchanges

At Access Denied, we want to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a streamlined 30-day return and exchange policy to make things right.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original condition.

• 3.
  Ship the Package

  Drop off your package at any authorized carrier location; be sure to keep your tracking receipt for confirmation of the shipment.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned goods, we will process your refund or ship your exchange within 5-7 business days.