Frequently Asked Questions
Everything you need to know about shopping with Access Denied.
How long does shipping typically take?
Orders are processed within 24-48 hours. Standard domestic shipping usually takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my order in real-time?
Yes, once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress.
Are your products covered by a warranty?
All products purchased through Access Denied come with a standard 1-year manufacturer warranty covering any defects in materials or workmanship.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on the destination.